Privacy Policy

1. Who We Are

The data controller for your personal information is:

2. Information We Collect

We may collect the following categories of personal information:

• Contact details — your name, email address, phone number, and postal address, provided when you submit an enquiry or engage our services.
• Matter-related information — details about an estate, family circumstances, or legal matter, shared as part of an initial consultation or ongoing instruction.
• Identity documents — copies of identification documents when required to verify identity or satisfy legal obligations under Thai law.
• Website usage data — technical data collected automatically when you visit our website, including IP address, browser type, pages viewed, and time spent, subject to your cookie preferences.

3. How We Use Your Information

We use your personal information only for the purposes described below, and only where we have a lawful basis for doing so under the PDPA:

• Responding to your enquiry — to reply to questions you submit through our website or by telephone.
• Providing legal services — to carry out the services you have instructed us to perform, including preparation of legal documents and estate administration.
• Compliance with legal obligations — to meet our professional and regulatory obligations under Thai law.
• Improving our website — to understand how visitors use our site, so we can make it clearer and more useful, subject to your cookie consent.

We do not use your information for automated decision-making or profiling.

4. Lawful Basis for Processing

Under the PDPA, we rely on the following lawful bases depending on the purpose:

• Consent — for website analytics and non-essential cookies, where you have given your agreement through our cookie notice.
• Contractual necessity — to carry out services you have asked us to provide.
• Legitimate interests — to respond to enquiries and to improve the website, where this does not override your interests or rights.
• Legal obligation — where Thai law requires us to collect, retain, or disclose certain information.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information in limited circumstances:

• Courts and government bodies — where required for estate administration or by law, such as the Thai Land Department or courts.
• Professional advisers — such as co-counsel or notaries, where necessary to complete a matter, subject to equivalent confidentiality obligations.
• Service providers — trusted third-party providers who assist us in operating our website or communications (such as email hosting), who are contractually required to handle data securely.

6. Sensitive Personal Data

Inheritance and estate matters may involve sensitive personal information, including health-related details relevant to a will or probate process. We process such information only where you have provided explicit consent, or where processing is necessary for establishing, exercising, or defending a legal claim, as permitted under Section 26 of the PDPA. We take additional care in handling this category of data.

7. Retention of Personal Data

We retain personal information only for as long as necessary for the purposes for which it was collected, or as required by Thai law. In general:

• Enquiries that do not result in a client engagement are retained for up to 12 months, then securely deleted.
• Client matter files are retained for a minimum of 10 years following the conclusion of a matter, in accordance with professional obligations.
• Website usage data collected with consent is retained for up to 26 months.

8. Your Rights Under the PDPA

Under Thai data protection law, you have the following rights in relation to your personal information:

• Right to be informed — to know what information we hold and how it is used.
• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to ask us to correct inaccurate or incomplete information.
• Right to erasure — to request deletion of your data where there is no longer a lawful basis for retention.
• Right to restrict processing — to ask us to pause our use of your data in certain circumstances.
• Right to data portability — to receive your data in a structured, machine-readable format where processing is based on consent or contract.
• Right to object — to object to processing based on our legitimate interests.
• Right to withdraw consent — to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information against accidental loss, unauthorised access, or disclosure. These include encrypted communications, access controls, and periodic review of our data handling procedures. While no system can be entirely free of risk, we continually work to maintain the security of the information entrusted to us.

10. Cookies

Our website uses cookies to function properly and, where you consent, to understand how it is used. Please see our Cookie Policy for full details, including how to manage your preferences.

11. International Transfers

Where we use third-party service providers whose systems are located outside Thailand, we take steps to ensure that appropriate safeguards are in place in accordance with Chapter 7 of the PDPA. We will not transfer your personal data internationally unless we have a lawful basis and adequate protections in place.

12. Complaints

If you have concerns about how we handle your personal information, we encourage you to contact us first at [email protected]. You also have the right to lodge a complaint with the Personal Data Protection Committee of Thailand, the supervisory authority under the PDPA.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The current version will always be available on this page, with the date of the most recent revision shown at the top. We encourage you to review this policy periodically.